Comments on: Fake Indian Computer Repairs Claiming to be from Microsoft – www.onlinepccare.com [SCAM]

By: spyware

spyware — Sun, 18 Dec 2011 16:13:00 +0000

Great work! This is the kind of information that are meant to be shared across the web. Disgrace on the search engines for not positioning this publish higher! Come on over and visit my site . Thanks =)

By: Ben

Ben — Sat, 17 Dec 2011 12:57:40 +0000

Can someone tell me what’s being done about these scamming idiots? ive had 8/9 calls now. I’m not daft and wasn’t going to fall for it but i am getting sick of telling the idiots to piss off.
Anyone know where i can we find out what’s happening with an investigation/legal action?

By: Erin

Erin — Sat, 10 Dec 2011 06:44:26 +0000

My mother received a call from Online PC Care this evening, and initially did as she was asked: she accessed the computer, told the scammer the version of windows she is using, and accessed the event viewer. At this time, she became very suspcious and told the caller that he needed to call back when I am there (technically, it is my desktop she is using). She then called me and I immediately informed her that it was a scammer calling. Before I had an opportunity to finish researching this bogus company and read the above comments, I had her shut down her computer and disconnect the internet. She rarely uses her computer anyway, so it isn’t an issue until I can drop by and run a full virus/malware/etc scan for her.

For any future potential victims, she was told that the company was Onlice PC Care with a telephone number of 1-888-408-4117. The scammer said his name was Daniel Smith and his ID number is 12353. And yes, he spoke with an Indaian accent and was extremely forceful and rude towards my mother. I’ve attempted to call the 888 number but so far, I have only received a busy signal.

Luckily, my mother did not give out any banking or credit information, but, as other posters have stated, this company is a SCAM–please warn your friends and family, especially is they are not especially tech savvy. No reputable company will cold call “customers” and then ask you to access your computer. This is a warning that needs to be passed along!!!! Good luck to all.

By: PCtechnix

PCtechnix — Thu, 24 Nov 2011 08:53:32 +0000

Hi James, I doubt system restore would make any difference. All indications are that implanting actual malware is not of their plan so I don’t believe you have too much too worry about. It also sounds like you have checked the computer extensively anyway. I agree it sounds like he wanted to get new credit card details as you may have beaten him to it.

By: James King

James King — Wed, 23 Nov 2011 11:25:41 +0000

Hi all,

I’m afraid my father in law fell for this scam. He input his bank details on a ‘secure’ site online and was charged 215 Euro.

I knew straight away it was a scam when he told me about it so I looked at the computer. The scammer downloaded avast antivirus softare (free) version and somethign else.

I got my father in-law to cancel his card straight away so they couldnt charge anything else. The scammer then rang up last night saying there was problesm with the software he installed and wanted to process a refund. However he needed us to go back online and re-enter the card details. I was having dinner at the time so I got talking to him – He wasnt too impressed with what I had to say and told me to f**k off & hung up.

My questions are:

I’ve run malware, spyware and virus checks and everything apears to be ok. Could I also restore the computer to before the scammer got involved? Would this be enough to ensure its safe?

Also why do you think he was on to us again looking for a refund. I was thinking it could be because the card was cancelled and he couldnt use it again hence he wanted new details?

Cheers

By: Melbourne Computer Service

Melbourne Computer Service — Sun, 06 Nov 2011 07:54:19 +0000

What?s Going down i’m new to this, I stumbled upon this I’ve found It absolutely useful and it has helped me out loads. I hope to contribute & help different customers like its aided me. Good job.

By: Nikki

Nikki — Sat, 08 Oct 2011 20:38:22 +0000

I just got a call from these guys. He said that they were receiving reports and my computer was full of viruses. I said, “Oh, okay, is this for Windows?” “Yes, ma’am.” “Oh.. well I don’t have Windows” HE HUNG UP. Wait buddy, what about those reports you were receiving?!

If they call again I’ll ask them strange questions, pretend to follow their instructions, lead them on for a while. Might as well have some fun! (They probably already have me on their no-call list)

By: phil Preddy

phil Preddy — Sat, 08 Oct 2011 11:02:57 +0000

They have moved on from ‘event viewer’ now, they get you to run a command to open up the .inf folder, and recoil in horror at the number of files in there “these are all the files downloaded when you surf, and these are used to scam or steal your identity”. (They were most insistant that they couldn’t be just deleted). I went along for a while (just for fun) then got bored and told them I knew it was a scam and hung up, – they called back again ! Didn’t listen just put the phone down.

By: Norma J.

Norma J. — Sat, 08 Oct 2011 01:41:06 +0000

I just talked to Joy Anderson, and his supervisor Alex Anderson. Alex gave me phone numbers 888-408-4117, 646-884-9561, 646-626-5558, and 718-819-1080. This was after his pushy sales pitch, and I told him I would have to call him back. He said he could give me a secret code # that belonged to him, but not to tell anyone what it was. That’s when I googled austin onlinepccare, and got a real eyeful. They are REALLY pushy, and sympathized with me when I told them I needed to check something out, but I would call back later. Several of the give aways was the names, the accent, the secret code # and then topped it off by saying that after they cleaned up the computer, I would pay a one time fee.

By: Sean Owens

Sean Owens — Thu, 06 Oct 2011 10:51:36 +0000

An example : they called here , I asked them for their company number, no problem listed a number, looked up cro , company ceased trading. Then asked them for their address. No problem. looked up the address on the web, a derelict building in Nrth Earl Street. Asked for vat nunmber, no problem : vat number turned out to be valid, but for a bakery. They are cooking alright. Best thing is to put the phone down gently. Make a cup of tea.